Divi Den Support Request
Hi There! We want to help you as fast as we can.
To save yourself time, please try a quick search in our knowledge base. If you cannot find an answer in the KB, please keep reading.
Here are 3 troubleshooting tips that will speed up the support process.
Important: Always please backup your website and database before making any updates. Learn how to backup your website.
- Clear all caches and deactivate all caching. Test for the same problem again. Read about 6 kinds of caches to clear.
- Update WordPress, your Divi Theme and Divi Den Plugins to the latest version.
- Temporarily disable all your plugins and child theme. Then test again for the same problem.
If none of the above options resolve the issue, please submit a support request below, we would be happy to assist.
Watch this helpful video about caching issues